Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



Providers in database: 6433
Register VoIP Provider

Grandstream GXW 4004

Grandstream GXW 4004 Grandstream GXW 4004 offers small organizations, home users, remote offices and companies with a territorial work system a high-performance solution with excellent price/quality ratio to more effectively manage the cost of communication, while expanding the functionality of existing telephone systems in organization. Grandstream GXW 4004 is a solution, which easily integrates into existing VoIP FXS phone systems and FXO gateways.

View more WIKI
Germany Next Voip Solutions GmbH

Next Voip Solutions ist ein Unternehmen, dass sich verschrieben hat, f

Read more